The retail landscape is evolving fast in 2025 — with omnichannel sales, real‑time inventory tracking, integrated POS, AI‑powered analytics, and seamless online‑offline workflows becoming table stakes. A strong ERP (Enterprise Resource Planning) system gives retailers the backbone they need to handle everything from inventory and finances to customer data, demand forecasting, and supply chain automation.
Here are the top ERP systems you should evaluate for retail this year:
🏆 1. Oracle NetSuite
Best For: Mid‑sized to large retail operations and omnichannel brands
NetSuite is one of the most widely adopted cloud ERP platforms for retail, offering an all‑in‑one solution for inventory management, financials, POS integration, CRM, and e‑commerce. It provides real‑time visibility across stores and online channels, along with AI‑based forecasting and analytics.
Key Features
✔ Cloud‑based inventory & order management
✔ Unified retail & e‑commerce operations
✔ Custom dashboards and reporting
✔ Multi‑location and multi‑currency support
✔ Scalability for growing retail chains
Why Retailers Like It: Centralized data and workflows help avoid fragmented systems and provide a smarter view of sales, stock, and customer behaviour.
🧠 2. Microsoft Dynamics 365 Commerce / Business Central
Best For: Retailers already using Microsoft tools or needing strong integration
Dynamics 365 provides a flexible ERP + CRM platform with AI‑driven insights, tight integration with Office 365 and Power BI, and support for omnichannel retail experiences. It’s well‑suited to retailers who want a unified platform across sales, inventory, supply chain, and customer engagement.
Key Features
✔ Omnichannel ERP + CRM
✔ Real‑time sales and inventory analytics
✔ Seamless integrations with Outlook & Teams
✔ Predictive demand forecasting
✔ Scalable cloud infrastructure
Best For: Mid‑size retailers and brands already invested in the Microsoft ecosystem.
📊 3. SAP S/4HANA Retail
Best For: Large enterprises and global retail operations
SAP’s flagship S/4HANA ERP brings real‑time data processing, global compliance, and deep analytics to large retail businesses. It supports complex supply chains, pricing strategies, and large‑scale inventory management.
Key Features
✔ Powerful in‑memory analytics
✔ End‑to‑end operations coverage
✔ AI‑powered forecasts and promotions planning
✔ Multi‑country retail compliance
✔ Enterprise‑grade reliability
Best For: Established retail chains and enterprises with global presence and complex processes.
🛠️ 4. Infor CloudSuite Retail
Best For: Retailers prioritizing AI and advanced optimization
Infor CloudSuite is a modern retail ERP that focuses on AI‑driven merchandising, fulfillment, warehouse efficiency, and analytics. It’s built for retailers seeking actionable insights and agile operations.
Key Features
✔ AI merchandising tools
✔ Smart warehouse and fraud detection
✔ Cloud‑native design
✔ Omnichannel order fulfillment
🛍️ 5. Retail Pro
Best For: Brick‑and‑mortar and specialty retailers
Retail Pro is known for its POS‑centric ERP approach that blends inventory, customer management, and real‑time reporting — ideal for retailers focused on physical store experiences.
Key Features
✔ Central POS & customer profiles
✔ Multi‑store inventory visibility
✔ Integrated promotions and loyalty tools
✔ e‑commerce connectivity
🧩 6. Odoo Retail ERP
Best For: Startups and budget‑conscious retailers
Odoo combines core ERP functionality with affordable pricing and modular flexibility. Retailers can begin with basic inventory and POS modules and expand into e‑commerce, CRM, accounting, and more.
Key Features
✔ Open‑source modular design
✔ POS and inventory automation
✔ Integration with e‑commerce platforms
✔ Entry‑level pricing starting around $24/user/mo
Why It’s Popular: Good for small retailers and those wanting a flexible roadmap.
📈 7. Brightpearl
Best For: High‑growth and omnichannel retailers
Brightpearl specializes in order automation, real‑time sales insights, and multi‑channel retail operations. Its AI‑assisted tools help streamline order fulfilment, forecasting, and customer lifecycle analytics.
Key Features
✔ Omnichannel management
✔ Real‑time inventory and sales data
✔ Automated order workflows
✔ Cross‑channel reporting
🧠 Choosing the Right Retail ERP — Key Criteria
When comparing ERP options for retail in 2025, consider:
🛒 1. Omnichannel Support
Does the system unify data across physical stores, online shops, marketplaces, and POS?
📊 2. Real‑Time Insights
Retailers need real‑time inventory, sales forecasting, and customer analytics to stay competitive.
🤝 3. Integration with POS & Commerce Platforms
ERP should integrate seamlessly with your POS, e‑commerce stores, and marketplaces.
🤖 4. Automation & AI
AI‑driven forecasting, demand planning, and automated replenishment reduce manual effort and improve accuracy.
📈 5. Scalability & Cloud Deployment
Cloud ERP offers better scalability, lower upfront costs, and easier updates — important as retail evolves.
🧠 Final Thoughts
In 2025, the best retail ERP solutions balance real‑time visibility, omnichannel agility, automation, and scalability. From enterprise platforms like SAP S/4HANA and Oracle NetSuite to strong mid‑market options like Microsoft Dynamics 365 and Brightpearl, there’s a fit for nearly every size and type of retail business. For smaller retailers or startups, cost‑effective platforms like Odoo offer flexible, modular ERP that can grow with you.